SAFETY4SEA Crew Wellness - Issue 1

SAFETY4SEA CREW WELLNESS | ISSUE 1 | Q1 2020 6 SAFETY4SEA CREW WELLNESS | ISSUE 1 | Q1 2020 7 ARTICLE 1. Social 2. Emotional 3. Physical 4. Intellectual 5. Spiritual Crew Wellness Survey: Demographics ● ● Nationality: Most respondents came from Asia, followed by Eu- rope and North America. ● ● Gender: Women accounted for 1% of the sample (which is consid- ered realistic, considering that 2% of global seafarers are female). ● ● Age: The age of respondents ranged from 16 to 65. Most were from 26-35 age group. ● ● Rank: Most responses came from deck department. ● ● Ship type: Most respondents were serving on oil tankers (46%). ● ● Ship age: Participants were most- ly serving on ships 0-10 years old. ● ● Crew serving on oil tankers aged 6-15 years old had the high- est representation in the survey. Discussing key findings -Satisfaction per ship type: The most satisfied seafarers (86.5%) serve on Gas Carriers, while the least satisfied on containers (77.3%). Gen- erally, Gas carriers are considered as the most modern cargo ships, with high accommodation standards and tanker crews generally receive higher payments than crews on other ship types. R unning during Q4 2019, the survey gathered responses from an unprecedented 9,768 seafarers, serving onboard 1,072 ships. The survey was anonymous, with participants completing a ques- tionnaire divided into two parts. The first part included demographics and the second part focused on key ele- ments defining the five key aspects of crew wellbeing: SAFETY4SEA conducted a survey to assess the five key aspects of wellness for people working onboard. The over- all outcome was better than expected, with seafarers achieving high satisfaction scores in many sections. munication. Several seafarers men- tioned that internet connection is very expensive, while others said there is no internet connection in their cabins and asked for “more affordable means of communication” with their fami- lies, such as free Wi-Fi. However, in question “How often do you keep up to date with world and home country news?”, answers reveal a very good satisfaction level, of 80.5%. Also, there were many respond- ents who touched the issue of recrea- tion onboard, proposing additional entertainment opportunities for better socializing and relaxing, such as sat- ellite TV, gym, or a bigger focus by the owner on team activities and games. In this respect, lack of exercise was identified as a key issue in the survey, considering that it also accounted for the lowest satisfaction level. Other issues mentioned were dis- crimination, lack of safe opera- tions, lack of healthcare cards, and the duration of serving time contracts. There were even cases where drink- ing water onboard was not for free, re- vealing substandard living conditions for the year 2019. On the bright side, the survey found that industry efforts and MLC have played a key role in fighting fa- tigue, which has been considered a main concern in crew wellness for years. Lessons learned: The way forward 1. Wellness onboard is defined by a variety of factors: If we change the demographics -for example if we had more gas tankers or less bulk carriers or older crews or dif- ferent nationalities participating- the results would be different. 2. Overall, seafarers surveyed seemed satisfied, which means the industry’s awareness and ef- forts for better life onboard have started to show results, even though there are still reported cas- es of substandard life onboard. 3. Issues like poor connectivity in to- day’s constantly connected world and better socializing opportunities for a better life onboard, consti- tute areas for improvement to maintain and enhance the level of satisfaction. -Satisfaction per ship age: Seafar- ers on ships age 0 – 5 years old show the highest satisfaction level (83.6%), while seafarers on ships more than 20 years old the lowest (74.5%). -Satisfaction per nationality: Fili- pino seafarers revealed the highest (87.4%) and Indian (68.2%) the lowest satisfaction level. Filipino are by far the largest nationality onboard cargo ships and have several years of ex- perience, while the number of Indian seafarers serving onboard has highly increased during the last three years. -Satisfaction per age: Age groups between 36 and 65 seem to be more satisfied, with the 36-45 being the most satisfied (84.4%). Crews over 65 were the least satisfied (77%). Prob- able reasons for this include long pe- riods away from home, unfamiliarity with modern ways of communication, extensive and chronic stress. -Satisfaction per rank: Officers seem to be less satisfied than ratings, with 81.5% and 84.3%, respectively. Gen- erally, Officers have been involved in voyages for longer periods than rat- ings, so they may have been exposed more to pressure onboard, caused by their duties and the feedback they have by company onshore. -Satisfaction per department: Cater- ing department scored an 85.5% sat- isfaction, followed by Engine depart- ment 83.5%. and Deck department (82.4%). -Satisfaction per gender: Male sea- farers seem to be more satisfied than females, with an 83,1% and a 75,6% satisfaction level, accordingly. This suggests that being onboard for sev- eral months might not be considered so attractive for women. Key areas of concern By far, the most common problem for responding seafarers was com- Crew Satisfaction: Key Findings ● ● The most satisfied male seafarers  are Stewards, of age group 26-35, onboard gas tankers aged 11-15 years old. -Satisfaction level 97.3%. ● ● The least satisfied male seafarers  are Deck Officers, of age group 16- 25, serving onboard Bulk carriers aged more than 20 years old. -Satis- faction level 31%. ● ● The most satisfied female seafarers  are Deck Officers, of age group 26-35, onboard Gas tankers of ship age 0-5 years. -Satisfaction level 97.8%. ● ● The least satisfied female seafarers  are Engine Ratings, of age group 46-55, onboard Bulk Carriers, of ship age 6-10 years old. -Satisfaction level 25.3%. SAFETY4SEA Crew Wellness Survey: Key Findings